vc789 Terms and Conditions

General Terms

These terms and conditions ("Terms") apply to the use of the vc789 platform and all its services ("Services"). By accessing, registering on, or using any service of vc789, you agree fully to these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

vc789 operates as a safe and reliable online entertainment platform for users in Bangladesh. The platform follows SSL encryption and fair play principles. These Terms are written in English and this is the final authoritative version.

1.1 Scope of Services

vc789 provides online casino games, sports betting (including cricket, football and kabaddi), slot games and live casino services. The platform is active 24 hours a day, 7 days a week, and customer support is available in Bengali.

1.2 Acceptance of Terms

By starting to use this platform you confirm that you have fully read, understood and agreed to abide by these Terms. In addition to these Terms, the Privacy Policy and Responsible Gaming Guidelines also apply.

Account Registration

To enjoy the services of vc789, you must create a personal account. Each person may hold only one account. Creating multiple accounts is strictly prohibited and will be treated as a punishable offence.

2.1 Registration Requirements

• All information provided at the time of registration must be accurate, truthful and complete.
• You must register using your own name and your own contact details.
• The person registering must be 21 years of age or older.
• Each person may use only one account.
• It is your responsibility to keep your account password confidential.

2.2 Identity Verification

vc789 may request to verify your identity at any time. A National Identity Card (NID), passport or driving licence may be required for verification. Withdrawals may be placed on hold until verification is complete.

2.3 Account Security

If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately. Use a strong password to protect your account and do not share your password with anyone.

Age Verification

vc789 is firmly opposed to gambling by minors. Only persons aged 21 or above may participate on this platform.

• Providing false information about your age at the time of registration is strictly prohibited.
• A government-issued identity document may be required for age verification.
• Accounts belonging to minors will be closed immediately and any deposited funds will be returned.
• It is the responsibility of parents and guardians to ensure their children do not use this platform.

Deposits and Withdrawals

Transactions on vc789 can be made via bKash, Nagad, Rocket and Upay. All transactions are conducted in Bangladeshi Taka (৳ / BDT).

4.1 Deposit Terms

• Minimum deposit amount: ৳100 (per method).
• Funds deposited into your account must come from your own payment method only.
• Deposits made through a third party are strictly prohibited.
• After a deposit, funds are generally credited to your account instantly.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawal time: 15 minutes to 2 hours (typically).
• Withdrawals will only be made to the same payment method used for the deposit.
• Withdrawals may be held if identity verification has not been completed.
• Withdrawals may be temporarily delayed in cases of unusual or suspicious activity.

4.3 Transaction Cancellation

Funds once deposited cannot be reversed, unless a transaction was not completed due to a technical error. For any technical issues please contact our 24/7 live support.

Bonuses and Promotions

vc789 offers various bonuses and promotional offers. All bonuses are given subject to specific terms.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. A 20x wagering requirement must be met to use this bonus.

5.2 General Bonus Terms

• Each bonus has its own validity period and wagering conditions.
• The same person or household may not claim a bonus more than once.
• Claiming bonuses on multiple accounts from the same IP address is prohibited.
• The specified wagering requirement must be met before withdrawing from a bonus balance.
• vc789 reserves the right to change or cancel any bonus offer at any time.

5.3 VIP Program

The vc789 VIP program has 5 levels. Regular users at each level receive weekly cashback benefits:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.
• Diamond: up to 1.5% weekly cashback.

Progression through VIP levels depends on regular participation and activity. Cashback is calculated on a weekly basis.

Game Rules

All games available on vc789 follow fair play principles. Each game has its own rules, which are shown when the game loads.

6.1 Game Fairness

• Random Number Generator (RNG) technology is used in all games.
• No game outcome is predetermined and each round is independent.
• Neither the platform nor any user can control the outcome of a game.

6.2 Technical Errors

If a technical error occurs during a game session, vc789 reserves the right to declare that session void. In such cases the staked amount will be returned, but no winnings or bonuses will be awarded.

6.3 Sports Betting

For betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA) and other sports, the official result will be considered final. If a match is cancelled or left incomplete, settlement will be made in accordance with the betting policy.

Prohibited Activities

Any of the following activities are strictly prohibited and will result in immediate account closure:

• Creating or operating multiple accounts.
• Registering with false or incorrect information.
• Abusing the bonus system or "bonus hunting".
• Conducting money laundering or illegal financial activities.
• Any form of cheating, hacking, or using software that influences game outcomes.
• Using a third party's account or allowing others to use your own account.
• Attempting to breach the platform's security measures.
• Behaving in an abusive or threatening manner towards other users or staff.

If vc789 finds evidence of any of the above activities, it reserves the right to void all winnings and confiscate the balance of the account concerned.

Account Suspension and Closure

8.1 Rights of vc789

vc789 reserves the right to temporarily suspend or permanently close any account, for any reason, particularly in the event of a breach of these Terms, without prior notice.

8.2 User Rights

You may close your own account at any time by notifying our support team. Before closing your account, please ensure your balance is zero or that a withdrawal request has been submitted.

8.3 Self-Exclusion

If you feel that gambling is becoming harmful to you, please activate the self-exclusion option on the Responsible Gaming page. This step is for your financial and mental wellbeing.

Limitation of Liability

vc789 will not accept any liability in the following circumstances:

• Interruption to a game session due to loss of internet connection or technical failure.
• Loss arising from problems with the user's own device or connection.
• Errors in the services of third-party game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, PG Soft and others).
• Loss resulting from disclosing your account password or login details to another person.
• Service disruptions caused by force majeure events (such as natural disasters, cyber attacks, or government directives).

vc789 always strives to provide uninterrupted service and is committed to resolving any issues promptly. However, we cannot guarantee completely uninterrupted service.

Privacy & Data Protection

vc789 places the highest importance on protecting your personal information. We use SSL encryption to keep your data secure. Your personal and financial information will never be sold or shared with third parties.

For a detailed description of how we collect, use, and protect your information, please read our Privacy Policy.

10.1 Use of Cookies

vc789 uses cookies for session management and service improvement. By using the site, you agree to the use of cookies.

Applicable Law

The applicable law for the interpretation and enforcement of these terms will be determined by the jurisdiction of the service provider. Any disputes will first be attempted to be resolved through negotiation.

The user acknowledges that it is their own responsibility to comply with local laws regarding online gambling. vc789 does not provide legal advice; please consult a qualified lawyer for legal matters.

Changes to Terms

vc789 reserves the right to modify these terms at any time. For significant changes, we will provide notice via your registered email or on the platform. Continued use of the platform after any changes will be considered your acceptance of the revised terms.

Visit this page regularly to stay informed about the latest terms. The "Last Updated" date at the top of the terms always indicates the date of the most recent change.

12.1 Severability

If any provision of these terms is found to be invalid or unenforceable, all remaining provisions will continue in full effect.

12.2 Entire Agreement

These terms, the Privacy Policy, and the Responsible Gaming guidelines together form the complete agreement between vc789 and the user. Any prior oral or written agreements are replaced by this document.